BBVA accompanies you

In nature, there are relationships that the future depends on

The same can be said about BBVA Consigo.
Meet the Advisor who goes above and beyond to make the best decisions.

Whoever has their BBVA Consigo Advisor, has everything they need from the bank, without having to go the bank

At BBVA we know how important your time is to you. That's why, with BBVA Consigo, you have a manager who helps you to manage your finances wherever you are and without having to go to the bank.
    • Fully personalized support and assistance thanks to always having the same advisor, wherever and whenever you want, by phone, email, video-conference, and chat.
    • Carry out all your banking operations wherever you are and whenever you need.
    • Advisor available during extended hours, Monday to Friday from 9 am to 6 pm.

In nature, there are relationships that generate more value. The same can be said about BBVA Consigo.

BBVA Consigo Advisor

Everything you need without having to go to the bank.
With an expert Advisor dedicated to you, speak remotely by video-conference, chat, or email with someone who knows you well and can help you make the best financial decisions for you and the planet. They're just a video-conference, chat, or email away. 

Perfect symbiosis

  • The bee drinks the nectar and spreads the pollen which it clings to its body on other flowers, allowing all flora to grow. In other words, no flower has to move to guarantee its future.
  • The clown fish and the anemone have an astounding relationship of interdependence.

Take advantage of the benefits of a comfortable and trusting relationship with your bank.

  • Full availability

  • Secure exchange of documentation

  • Extended Hours

  • Sign digitally

Want to know more about this service?

Learn about the advantages of having a personalized advisor.

Enjoy the benefits of a comfortable and trusting relationship with your bank, through a person who knows you and adjusts the best BBVA deal to all your financial needs.

  • At no additional cost.
  • Personalized service: enjoy always working with the same advisor, your BBVA Consigo advisor, who will always be your contact for whatever you need: clarifications on products/services, product sign-up, among others.
  • Extended opening hours: from Monday to Friday from 9 am to 6 pm. Out of these hours have access to a team available 24 hours to see to you and to provide you with all the support you need.
  • Easy: you have your BBVA Consigo adviser available by telephone and email. If you prefer, you can schedule a video chat and talk to your Adviser and receive detailed information on the screen at the same time, as requested. Take advantage of having constant interaction with your advisor as though you were sitting across from them, but digitally. All of this without having to go to a BBVA branch.
  • More time for you: by joining BBVA Consigo, you can make better use of time to do the things you like the most.
  • Accessible to all BBVA customers, on 800 021 021 (Lisbon) or 800 022 022 (Porto).
  • More environmentally friendly, as it avoids trips to the bank, thus reducing CO2 emissions and your carbon footprint.

Secure Mail

All signed digitally, without having to go to the bank.
  • Choose the product that best suits your financial needs at
  • Contact your BBVA Consigo advisero, who will help you with the sign-up process.
  • In your customer area or on the BBVA Mobile app, choose the BBVA Secure Mail option and sign your contracts digitally by entering a confirmation code that will allow you to formalize them. All with the utmost security.

BBVA Online Banking

Everything you need most, without having to go to the bank.
Discover all the features and tools of the BBVA digital channels and services available on your computer and smartphone.

Contact us

BBVA Helpline

Your bank always on hand

+351 21 391 14 16

(calls to
national landline)

BBVA Customer Support

For those who prefer email

Your question will be promptly answered or forwarded.

BBVA Replies

Via the form

BBVA Replies will answer you

For those who prefer not to send an email.

Branch network

Visit us in person

BBVA Branches

Find your nearest BBVA branch.