BBVA Net and Cards Helpline
For urgent problems with digital channels and your card.
The BBVA Net e Cartões Helpline is a free helpline to help you solve urgent problems like logging in to your accounts through the BBVA.pt and BBVA Mobile App digital channels or loss or theft of your card.
800 208 208 - toll free
Other ways to contact us
BBVA HelplineAll information and most operationsMore info
by calling +351 21 391 14 16 (call to national landline) Monday through Friday
from 7 a.m. to 9 p.m. and Saturday from 9 a.m. to 9 p.m.
Chat with your BBVA AdviserIf you are our Customer and have the Digital Channels activated,Chat with your Adviser
you can speak directly with your Adviser and
ask any questions you may have
through the Secure Mail chat.