Cookies

Like other websites, www.bbva.pt collects information on the use of the website through a technology called "cookies".

What are cookies?

A cookie is a file that is downloaded to your computer in order to store data which can be updated and retrieved by the entity responsible for installing it.

Consent

We inform you that we can use cookies on your computer to the extent that you have given your consent, except in cases where cookies are necessary for browsing our website. If you give us your consent, we may use cookies to gather more information on your preferences and to personalize our website according to your individual interests.

What are cookies used for on this website?

We use our own and third-party cookies to improve our services, personalize our website, facilitate the navigation of our users, provide a better experience when using our website, identify problems to improve it, take measurements, and use statistics and show you advertising related to your preferences by analyzing the use of the website.

In accordance with the following purposes:

  • Technical cookies: allow the user to browse a website, platform, or application and use the different features or services it offers, such as controlling traffic and data communication, identifying the session, accessing restricted access modules, remembering the elements of an order, performing the purchase process for an order, requesting registration or participation in an event, using security elements during navigation, storing content for the broadcasting of videos or sound, or sharing content through social networks.
  • Geolocation cookies: are used to find out where the user is when he or she requests the service. These cookies are anonymous and are used, for example, to offer information appropriate to the country or region where you are located.
  • Personalization cookies: allow the user to access the service using certain predefined generic characteristics according to a set of criteria registered on the user's terminal, such as language, type of browser used to access the service, regional configuration from where the service is accessed, etc.
  • Analytics cookies: allow the administrator to monitor and analyze the behavior of the users of the website. The information collected with these cookies is used to measure activity on the website, platform, or application and to prepare browsing profiles of the users of said website, platform, or application, with the objective of introducing improvements according to the usage data.
  • Advertising cookies: allow us to manage advertising spaces on the website in the most efficient way possible, adapting the content of the ad to the requested service or to the use that the user makes of our website.
  • Behavioral advertising cookies: allow for the most efficient management of the advertising spaces on the website. These cookies store information on users' behavior obtained through the continuous observation of their browsing habits, allowing the website to develop a specific advertising profile based on these habits.

Depending on their duration, cookies can be:

  • Session cookies: cookies designed to collect and store data while the user is on the website. These cookies are not stored on the user's device when the session expires or when the user closes the browser.
  • Persistent: these are a type of cookie in which data is stored on the user's device and can be accessed and processed when the user reconnects or leaves the website. These cookies can be deleted at any time by the user.

Depending on their duration, cookies can be:

  • Own cookies: these are registered on the user's computer from a device or domain managed by the owner of the website through which the service requested by the user is provided.
  • Third-party cookies: these are registered on the user's computer from a device or domain that is not managed by the owner of the website through which the service requested by the user is provided, but by another entity that processes the data obtained through cookies. Any cookies installed by a domain managed by the website owner, but the information collected through them is managed by a third party, will also be considered as third party cookies.

The website collects user information by installing the following cookies on the visitor's hard drive.

At any time, the user can allow, block, or delete the cookies installed on his or her computer by modifying the configuration parameters of the browser on the computer.

The deactivation of cookies does not prevent browsing on the website, although the use of some services may be limited and, therefore, your browsing experience may be less satisfactory.

At any time, the user can allow, block, or delete the cookies installed on his or her computer by modifying the configuration parameters of the browser on the computer.
This Cookie Policy may be modified when the legislation so requires or when there is a change in the type of cookies used on the website. Therefore, it is recommended that you consult this policy whenever you access our website in order to be properly informed about the reasons why we use cookies.

See our cookies

Analytics cookies
NAME OWNER DURATION PURPOSE
NAME
_ga
OWNER
Google Analytics
DURATION
2 years
PURPOSE
Unique and anonymous ID used to generate statistical data on how the user behaves on the website.
NAME
_gat
OWNER
Google Analytics
DURATION
1 minute
PURPOSE
Used to record the request rate for website pages.
NAME
_gat*
OWNER
Google Analytics
DURATION
1 year
PURPOSE
Used to record the request rate for website pages.
NAME
_gid
OWNER
Google Analytics
DURATION
24 hours
PURPOSE
Used to distinguish users.
NAME
AMCV_***
OWNER
Adobe Analytics
DURATION
2 years
PURPOSE
Unique visitor ID used in Marketing Cloud solutions.
NAME
AMCVS_***
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Login indicator used in Marketing Cloud solutions.
NAME
aocs
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Stores the first values collected at the beginning of a process.
NAME
demdex
OWNER
Adobe Analytics
DURATION
180 days
PURPOSE
Creates and stores unique and persistent identifiers of the user.
NAME
dpm
OWNER
Adobe Analytics
DURATION
180 days
PURPOSE
Creates and stores unique and persistent identifiers of the user.
NAME
gpv_URL
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Captures the value of a given variable on the next visit to the page.
NAME
gpv_level1
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Stores the DataLayer level1 (main category) of the page (e.g. financing).
NAME
gpv_pageIntent
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Stores the pageIntent (purpose) of the page (home, sub-home, services, information, product catalog).
NAME
gpv_pageName
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Stores the pageName of the page (e.g. desktop > public > individuals > accounts > salary direct deposit).
NAME
s_cc
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Checks and records whether cookies are active.
NAME
s_fid
OWNER
Adobe Analytics
DURATION
2 years
PURPOSE
Determines whether it is a single user.
NAME
s_hc
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Cookie used by Adobe for analytical purposes.
NAME
s_ht
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Cookie used by Adobe for analytical purposes.
NAME
s_nr
OWNER
Adobe Analytics
DURATION
2 years
PURPOSE
Determines the number of visits by the user.
NAME
s_ppv
OWNER
Adobe Analytics
DURATION
Persistent
PURPOSE
Determines the percentage of a page a user views.
NAME
s_sq
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
ClickMap/ActivityMap functionalities (ranking of link usage).
NAME
s_tp
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Cookie used by Adobe for analytical purposes.
NAME
s_vi
OWNER
Adobe Analytics
DURATION
2 years
PURPOSE
Determines whether it is a single user.
NAME
s_visit
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Cookie used by Adobe to know when a session has begun.
NAME
sessionId
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Launch internal cookie used to identify the user.
NAME
SIDCC
OWNER
Google
DURATION
1 year
PURPOSE
Protects user data from unauthorized access.
NAME
TTC
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Stores the time elapsed between the App Page Visit and App Completed events.
NAME
TTCL
OWNER
Adobe Analytics
DURATION
Session
PURPOSE
Stores the time elapsed between the Login and App Completed events.
NAME
YSC
OWNER
YouTube
DURATION
Session
PURPOSE
Measures video plays made by users and records the events "like" and "share video".
Personalization cookies
NAME OWNER DURATION PURPOSE
NAME
header_segment
OWNER
BBVA
DURATION
20 years
PURPOSE
Stores the last segment visited by the user.
NAME
mbox
OWNER
Adobe Target
DURATION
90 days
PURPOSE
Used by Adobe Target to test customization for user experience.
NAME
NID
OWNER
Google
DURATION
6 months
PURPOSE
Used by Google; it contains a unique ID to register user preferences (e.g. language, number of results per page, etc.).
Advertising cookies
NAME OWNER DURATION PURPOSE
NAME
__Secure-3PAPISID
OWNER
Google/ YouTube
DURATION
2 years
PURPOSE
Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME
__Secure-3PSID
OWNER
Google/ YouTube
DURATION
2 years
PURPOSE
Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME
__Secure-3PSIDCC
OWNER
Google/ YouTube
DURATION
1 year
PURPOSE
Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME
APISID
OWNER
Google
DURATION
2 years
PURPOSE
Used by Google to display personalized ads on the Google site based on past searches. Links the user's activities to other devices where you are logged in with the same Google account.
NAME
everest_g_v2
OWNER
Adobe Analytics
DURATION
1 year
PURPOSE
Records browser and user ID: created after clicking on an ad and used to track subsequent clicks.
NAME
SAPISID
OWNER
Google
DURATION
2 years
PURPOSE
Allows Google to collect information for videos published on YouTube.
NAME
SSID
OWNER
Google
DURATION
2 years
PURPOSE
Used by Google to display personalized ads on the Google site based on past searches. Synchronizes the information with the devices where the user is logged in.
NAME
SSID
OWNER
Google
DURATION
2 years
PURPOSE
Allows Google to collect information for videos published on YouTube.
Technical cookies
NAME OWNER DURATION PURPOSE
NAME
aceptarCookies
OWNER
BBVA
DURATION
2 years
PURPOSE
Internal cookie that records users' options in relation to the types of cookies they have set or refused.
NAME
AWSALB
OWNER
Amazon Web Services
DURATION
7 days
PURPOSE
It allows for performance of multiple services in an integrated manner, recording the server cluster (group of servers) that is serving it and keeping it secure throughout the session.
NAME
AWSALBCORS
OWNER
Amazon Web Services
DURATION
7 days
PURPOSE
It allows for performance of multiple services in an integrated manner, recording the server cluster (group of servers) that is serving it and keeping it secure throughout the session.
NAME
BCSI-CS_*
OWNER
Blue Coat technology
DURATION
Session
PURPOSE
It is established as a result of accessing the website through a network (e.g. business network).
NAME
BIGipServerpool_ *
OWNER
F5
DURATION
Session
PURPOSE
It ensures consistency between the server where users initiate authentication and the server where they are authenticated. If not, the session will be terminated.
NAME
CONSENT
OWNER
YouTube
DURATION
Session
PURPOSE
-
NAME
cookiePaginaConSesionActiva
OWNER
BBVA
DURATION
Session
PURPOSE
Defines when there is an active home banking session.
NAME
cookiePaginaSesionInicial
OWNER
BBVA
DURATION
Session
PURPOSE
Defines when there is an active home banking session.
NAME
csrfCookie
OWNER
BBVA
DURATION
Session
PURPOSE
Ensures that requests are always made from the same website. Prevents counterfeiting and fraud.
NAME
HSID
OWNER
Google
DURATION
2 years
PURPOSE
Contains encrypted information for the user's Google account and most recent access time. It aims to protect against attacks when Google information is used (e.g. filling in forms).
NAME
idiomaAuto
OWNER
BBVA
DURATION
20 years
PURPOSE
Stores the user's preferred language.
NAME
language
OWNER
BBVA
DURATION
20 years
PURPOSE
Stores the user's preferred language.
NAME
MULT_B06
OWNER
BBVA
DURATION
Session
PURPOSE
Contains encrypted home banking session information.
NAME
OVBF_B01
OWNER
BBVA
DURATION
Session 
PURPOSE
Contains encrypted home banking session information.
NAME
OVBP_B01
OWNER
BBVA
DURATION
Session
PURPOSE
Contains encrypted home banking session information.
NAME
PD-ID
OWNER
BBVA
DURATION
Session
PURPOSE
Contains encrypted home banking session information.
NAME
PD-S-SESSION-ID
OWNER
BBVA
DURATION
Session
PURPOSE
Contains encrypted home banking session information.
NAME
PD_STATEFUL_ *
OWNER
BBVA
DURATION
Session
PURPOSE
Contains encrypted home banking session information.
NAME
SEARCH_SAMESITE
OWNER
Google
DURATION
180 days
PURPOSE
Prevents search information from being sent between sites.
NAME
sessionID
OWNER
BBVA
DURATION
Session
PURPOSE
Unique home banking session identifier.
NAME
SMSToken90
OWNER
BBVA
DURATION
Session
PURPOSE
Contains encrypted home banking session information.
NAME
VISITOR_INFO1_LIVE
OWNER
YouTube
DURATION
180 days
PURPOSE
Evaluates the bandwidth and determines which YouTube interface to install. Used by the YouTube video service on sites with embedded videos.