Cookies

Like other websites, www.bbva.pt collects information on the use of the website through a technology called "cookies".

What are cookies?

A cookie is a file that is downloaded to your computer in order to store data which can be updated and retrieved by the entity responsible for installing it.

Consent

We inform you that we can use cookies on your computer to the extent that you have given your consent, except in cases where cookies are necessary for browsing our website. If you give us your consent, we may use cookies to gather more information on your preferences and to personalize our website according to your individual interests.

What are cookies used for on this website?

We use our own and third-party cookies to improve our services, personalize our website, facilitate the navigation of our users, provide a better experience when using our website, identify problems to improve it, take measurements, and use statistics and show you advertising related to your preferences by analyzing the use of the website.

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Types
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Policy changes

In accordance with the following purposes:

Technical cookies: allow the user to browse a website, platform, or application and use the different features or services it offers, such as controlling traffic and data communication, identifying the session, accessing restricted access modules, remembering the elements of an order, performing the purchase process for an order, requesting registration or participation in an event, using security elements during navigation, storing content for the broadcasting of videos or sound, or sharing content through social networks.
Geolocation cookies: are used to find out where the user is when he or she requests the service. These cookies are anonymous and are used, for example, to offer information appropriate to the country or region where you are located.
Personalization cookies: allow the user to access the service using certain predefined generic characteristics according to a set of criteria registered on the user's terminal, such as language, type of browser used to access the service, regional configuration from where the service is accessed, etc.
Analytics cookies: allow the administrator to monitor and analyze the behavior of the users of the website. The information collected with these cookies is used to measure activity on the website, platform, or application and to prepare browsing profiles of the users of said website, platform, or application, with the objective of introducing improvements according to the usage data.
Advertising cookies: allow us to manage advertising spaces on the website in the most efficient way possible, adapting the content of the ad to the requested service or to the use that the user makes of our website.
Behavioral advertising cookies: allow for the most efficient management of the advertising spaces on the website. These cookies store information on users' behavior obtained through the continuous observation of their browsing habits, allowing the website to develop a specific advertising profile based on these habits.

Depending on their duration, cookies can be:

Session cookies: cookies designed to collect and store data while the user is on the website. These cookies are not stored on the user's device when the session expires or when the user closes the browser.
Persistent: these are a type of cookie in which data is stored on the user's device and can be accessed and processed when the user reconnects or leaves the website. These cookies can be deleted at any time by the user.

Depending on their duration, cookies can be:

Own cookies: these are registered on the user's computer from a device or domain managed by the owner of the website through which the service requested by the user is provided.
Third-party cookies: these are registered on the user's computer from a device or domain that is not managed by the owner of the website through which the service requested by the user is provided, but by another entity that processes the data obtained through cookies. Any cookies installed by a domain managed by the website owner, but the information collected through them is managed by a third party, will also be considered as third party cookies.

The website collects user information by installing the following cookies on the visitor's hard drive.

At any time, the user can allow, block, or delete the cookies installed on his or her computer by modifying the configuration parameters of the browser on the computer.

The deactivation of cookies does not prevent browsing on the website, although the use of some services may be limited and, therefore, your browsing experience may be less satisfactory.

At any time, the user can allow, block, or delete the cookies installed on his or her computer by modifying the configuration parameters of the browser on the computer.

This Cookie Policy may be modified when the legislation so requires or when there is a change in the type of cookies used on the website. Therefore, it is recommended that you consult this policy whenever you access our website in order to be properly informed about the reasons why we use cookies.

See our cookies

Analytics cookies

NAME	OWNER	DURATION	PURPOSE
NAME AMCV_***	OWNER Adobe Analytics	DURATION 2 years	PURPOSE Unique visitor ID used in Marketing Cloud solutions.
NAME AMCVS_***	OWNER Adobe Analytics	DURATION Session	PURPOSE Login indicator used in Marketing Cloud solutions.
NAME aocs	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the first values collected at the beginning of a process.
NAME demdex	OWNER Adobe Analytics	DURATION 180 days	PURPOSE Creates and stores unique and persistent identifiers of the user.
NAME dpm	OWNER Adobe Analytics	DURATION 180 days	PURPOSE Creates and stores unique and persistent identifiers of the user.
NAME gpv_URL	OWNER Adobe Analytics	DURATION Session	PURPOSE Captures the value of a given variable on the next visit to the page.
NAME gpv_level1	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the DataLayer level1 (main category) of the page (e.g. financing).
NAME gpv_pageIntent	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the pageIntent (purpose) of the page (home, sub-home, services, information, product catalog).
NAME gpv_pageName	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the pageName of the page (e.g. desktop > public > individuals > accounts > salary direct deposit).
NAME s_cc	OWNER Adobe Analytics	DURATION Session	PURPOSE Checks and records whether cookies are active.
NAME s_fid	OWNER Adobe Analytics	DURATION 2 years	PURPOSE Determines whether it is a single user.
NAME s_hc	OWNER Adobe Analytics	DURATION Session	PURPOSE Cookie used by Adobe for analytical purposes.
NAME s_ht	OWNER Adobe Analytics	DURATION Session	PURPOSE Cookie used by Adobe for analytical purposes.
NAME s_nr	OWNER Adobe Analytics	DURATION 2 years	PURPOSE Determines the number of visits by the user.
NAME s_ppv	OWNER Adobe Analytics	DURATION Persistent	PURPOSE Determines the percentage of a page a user views.
NAME s_sq	OWNER Adobe Analytics	DURATION Session	PURPOSE ClickMap/ActivityMap functionalities (ranking of link usage).
NAME s_tp	OWNER Adobe Analytics	DURATION Session	PURPOSE Cookie used by Adobe for analytical purposes.
NAME s_vi	OWNER Adobe Analytics	DURATION 2 years	PURPOSE Determines whether it is a single user.
NAME s_visit	OWNER Adobe Analytics	DURATION Session	PURPOSE Cookie used by Adobe to know when a session has begun.
NAME sessionId	OWNER Adobe Analytics	DURATION Session	PURPOSE Launch internal cookie used to identify the user.
NAME SIDCC	OWNER Google	DURATION 1 year	PURPOSE Protects user data from unauthorized access.
NAME TTC	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the time elapsed between the App Page Visit and App Completed events.
NAME TTCL	OWNER Adobe Analytics	DURATION Session	PURPOSE Stores the time elapsed between the Login and App Completed events.
NAME YSC	OWNER YouTube	DURATION Session	PURPOSE Measures video plays made by users and records the events "like" and "share video".

Personalization cookies

NAME	OWNER	DURATION	PURPOSE
NAME header_segment	OWNER BBVA	DURATION 20 years	PURPOSE Stores the last segment visited by the user.
NAME mbox	OWNER Adobe Target	DURATION 90 days	PURPOSE Used by Adobe Target to test customization for user experience.
NAME NID	OWNER Google	DURATION 6 months	PURPOSE Used by Google; it contains a unique ID to register user preferences (e.g. language, number of results per page, etc.).

Advertising cookies

NAME	OWNER	DURATION	PURPOSE
NAME __Secure-3PAPISID	OWNER Google/ YouTube	DURATION 2 years	PURPOSE Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME __Secure-3PSID	OWNER Google/ YouTube	DURATION 2 years	PURPOSE Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME __Secure-3PSIDCC	OWNER Google/ YouTube	DURATION 1 year	PURPOSE Used to make ads more suited to the user's interests. Creates a profile of the interests of the website user.
NAME APISID	OWNER Google	DURATION 2 years	PURPOSE Used by Google to display personalized ads on the Google site based on past searches. Links the user's activities to other devices where you are logged in with the same Google account.
NAME everest_g_v2	OWNER Adobe Analytics	DURATION 1 year	PURPOSE Records browser and user ID: created after clicking on an ad and used to track subsequent clicks.
NAME SAPISID	OWNER Google	DURATION 2 years	PURPOSE Allows Google to collect information for videos published on YouTube.
NAME SSID	OWNER Google	DURATION 2 years	PURPOSE Used by Google to display personalized ads on the Google site based on past searches. Synchronizes the information with the devices where the user is logged in.
NAME SSID	OWNER Google	DURATION 2 years	PURPOSE Allows Google to collect information for videos published on YouTube.

Technical cookies

NAME	OWNER	DURATION	PURPOSE
NAME aceptarCookies	OWNER BBVA	DURATION 2 years	PURPOSE Internal cookie that records users' options in relation to the types of cookies they have set or refused.
NAME AWSALB	OWNER Amazon Web Services	DURATION 7 days	PURPOSE It allows for performance of multiple services in an integrated manner, recording the server cluster (group of servers) that is serving it and keeping it secure throughout the session.
NAME AWSALBCORS	OWNER Amazon Web Services	DURATION 7 days	PURPOSE It allows for performance of multiple services in an integrated manner, recording the server cluster (group of servers) that is serving it and keeping it secure throughout the session.
NAME BCSI-CS_*	OWNER Blue Coat technology	DURATION Session	PURPOSE It is established as a result of accessing the website through a network (e.g. business network).
NAME BIGipServerpool_ *	OWNER F5	DURATION Session	PURPOSE It ensures consistency between the server where users initiate authentication and the server where they are authenticated. If not, the session will be terminated.
NAME CONSENT	OWNER YouTube	DURATION Session	PURPOSE -
NAME cookiePaginaConSesionActiva	OWNER BBVA	DURATION Session	PURPOSE Defines when there is an active home banking session.
NAME cookiePaginaSesionInicial	OWNER BBVA	DURATION Session	PURPOSE Defines when there is an active home banking session.
NAME csrfCookie	OWNER BBVA	DURATION Session	PURPOSE Ensures that requests are always made from the same website. Prevents counterfeiting and fraud.
NAME HSID	OWNER Google	DURATION 2 years	PURPOSE Contains encrypted information for the user's Google account and most recent access time. It aims to protect against attacks when Google information is used (e.g. filling in forms).
NAME idiomaAuto	OWNER BBVA	DURATION 20 years	PURPOSE Stores the user's preferred language.
NAME language	OWNER BBVA	DURATION 20 years	PURPOSE Stores the user's preferred language.
NAME MULT_B06	OWNER BBVA	DURATION Session	PURPOSE Contains encrypted home banking session information.
NAME OVBF_B01	OWNER BBVA	DURATION Session	PURPOSE Contains encrypted home banking session information.
NAME OVBP_B01	OWNER BBVA	DURATION Session	PURPOSE Contains encrypted home banking session information.
NAME PD-ID	OWNER BBVA	DURATION Session	PURPOSE Contains encrypted home banking session information.
NAME PD-S-SESSION-ID	OWNER BBVA	DURATION Session	PURPOSE Contains encrypted home banking session information.
NAME PD_STATEFUL_ *	OWNER BBVA	DURATION Session	PURPOSE Contains encrypted home banking session information.
NAME SEARCH_SAMESITE	OWNER Google	DURATION 180 days	PURPOSE Prevents search information from being sent between sites.
NAME sessionID	OWNER BBVA	DURATION Session	PURPOSE Unique home banking session identifier.
NAME SMSToken90	OWNER BBVA	DURATION Session	PURPOSE Contains encrypted home banking session information.
NAME VISITOR_INFO1_LIVE	OWNER YouTube	DURATION 180 days	PURPOSE Evaluates the bandwidth and determines which YouTube interface to install. Used by the YouTube video service on sites with embedded videos.