Card-related services

Your cards are fine at BBVA

  • With MB WAY, you only need to use your cell phone. You can withdraw money, make payments, and even send instant transfers, without having to go an ATM.
  • With Secure Pay, all the online purchases you make with your BBVA Credit Card are now even more secure.
  • Personalize how you pay for the purchases you make with your BBVA credit card in installments.

BBVA Net and Cards Helpline

In the event of loss/theft of your Card, contact us via the BBVA Net e Cartões Helpline 800 208 208 free of charge (+351 213 911 411 from abroad - national landline call), 24 hours a day, 7 days a week, or speak with your account manager.

BBVA Online Banking

Everything you need most, without having to go to the bank.
Discover all the features and tools of the BBVA digital channels and services available on your computer and smartphone.

Contact us

BBVA Helpline

Your bank always on hand

+351 21 391 14 16

(calls to
national landline)

BBVA Customer Support

For those who prefer email

apoio.clientes@bbva.com

Your question will be promptly answered or forwarded.

BBVA Replies

Via the form

BBVA Replies will answer you

For those who prefer not to send an email.

Branch network

Visit us in person

BBVA Branches

Find your nearest BBVA branch.