BBVA Seguros, S.A.

BBVA Seguros, S.A., Compañía de Seguros y Reaseguros, Portugal Branch

BBVA Seguros, S.A., Compañía de Seguros y Reaseguros, Portugal Branch, established in January 2002, is a BBVA Group company specializing in the management and administration of Life Insurance.

Personal Data Protection Policy

See the Updated Personal Data Protection Policy of BBVA Seguros - Portugal Branch

Consumer Ombudsman

The Consumer Ombudsman represents a second instance for evaluating complaints and can make recommendations to the insurance company free-of-charge on behalf of the claimant.

The Consumer Ombudsman evaluates complaints submitted to him or her within a maximum period of 30 days from the date of the receipt. This period can be extended to 45 days in particularly complex cases.

The Ombudsman is responsible for assessing the complaints submitted to him/her by the policyholders and beneficiaries of BBVA Insurance, in accordance with the criteria and procedures established in the respective Customer Ombudsman Service Regulations.

Dr. António Paulo Martins Borges

  • E-mail:
  • Postal address: Avenida da República, 6, 7º Esq, 1050-191 Lisbon
  • Other Contacts: Telephone: +351 213 121 073

Additional documentation within the scope of Regulatory Standard No. 7/2022-R, of June 7 - Insurance and Pension Funds Supervisory Authority (ASF - Autoridade de Supervisão de Seguros e Fundos de Pensões)


It's about being more than a bank. It's about being your bank.
We want to help people make the best financial and non-financial decisions by offering a clear, simple, transparent, tailored, prudent, and trustworthy range of products and services. This, in turn, allows us to win their trust!

Contact us

BBVA Helpline

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+351 21 391 14 16

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national landline)

BBVA Customer Support

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BBVA Replies

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Branch network

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BBVA Branches

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