The security device or mobile token you need to sign operations can be activated in the BBVA Net Cash app.
Logging in to BBVA Net Cash Electronic Banking involves a two-factor authentication system. As such, the system will ask you to enter a code generated by your security device (mobile token), which you previously activated through the app:
Authorizing operations on the app is simpler, as the token is integrated into the application you are using.
We will help you retrieve it
If you try to sign an operation and Net Cash informs you that your mobile token is blocked for exceeding the permitted attempts, please contact customer service on 808 507 777. We will help you unblock it.