COVID-19

We take a step forward
to be part of the solution

Despite the distance imposed by the exceptional crisis we are undergoing, all the people who make up BBVA are committing our resources, our technology, and our heart to a single goal: overcoming this crisis. And together we can do it.

Our open agencies here to help you get back to normal
Although it is advisable to continue to do your financial management digitally or remotely, BBVA branches are open between 8:30 am and 12:30 pm. Customers are asked to wear a mask, maintain the safety distance, and follow all sanitary security measures.

COVID-19 measures

  • Learn about the exceptional and temporary government measures that have been adopted to help families and businesses during the COVID-19 pandemic. Decree-Law no. 10-J/2020, of March 26, and Bank de Portugal Notice no. 2/2020, of May 7.

Contact us

BBVA Helpline

Your bank always on hand

707 256 256

+351 21 391 14 16
(abroad)

BBVA Customer Support

For those who prefer email

apoio.clientes@bbva.com

Your question will be promptly answered or forwarded.

BBVA Responde

Through the form

BBVA Responde will answer you

For those who prefer not to send an email.

Branch network

Visit us in person

BBVA Branches

Find out where to find a BBVA Agency near you.